Terms of sale

These terms cover everything sold at wordbound.shop, run from the Philippines. Placing an order means you accept them, so they are written to be read rather than skipped.

Anything unclear, or anything that has gone wrong: support@wordbound.shop.

Adding a piece to your bag holds nothing. Stock is checked when you go to pay and again in the moment before payment is taken, so an order is only yours once the payment has gone through.

If the last one sells while you are paying, the payment is refused before any money moves and you are told which size it was. Nothing is charged.

Prices are decided by the shop, never by your browser. If a price is listed wrongly through an obvious mistake on our part, we will contact you and cancel the order rather than quietly charging the higher amount.

Payment is handled entirely by PayPal. You can pay from a PayPal balance or with a credit or debit card — a PayPal account is not needed to pay by card.

We never see your card number. If a payment is declined you can try again with another method; nothing is taken until a payment succeeds.

All prices are in Philippine pesos and include any applicable tax.

Pieces are printed and packed within 2–4 business days. Metro Manila usually arrives 1–3 days after dispatch, provincial addresses 3–7 days.

Shipping is free on orders of ₱2,500.00 and over. Below that a flat ₱150.00 applies nationwide.

We email you when it ships, with the tracking number where the courier provides one. Please check the address on that email the day it arrives — once a parcel is with the courier, an address can rarely be changed.

Delivery estimates are estimates. Weather, holidays and courier backlogs here are real and we do not control them.

Unworn and unwashed pieces with tags still attached can be exchanged or returned within 14 days of delivery. Message us with your order number and we will arrange it.

Return postage is yours when you simply changed your mind or ordered the wrong size. It is ours when the fault is ours.

If it arrives damaged or wrong: send a photo within 48 hours of delivery and we will replace it at no cost to you. You do not need to argue the point — a photo is enough.

Refunds go back through PayPal to the method you paid with, within ten business days of the returned piece reaching us, or of us agreeing a replacement is not wanted.

Where a return is because of our error, the original shipping is refunded too.

Nothing here removes the rights you have under the Consumer Act of the Philippines. Where these terms and that law disagree, that law wins.

Only people who actually bought a piece can review it: the link comes in your receipt and works for ninety days. That is what makes “Verified Buyer” mean something.

We read reviews before publishing and will decline ones that are abusive or have nothing to do with the piece. We do not decline them for being unfavourable. Ask and we will take yours down.

The artwork, photographs and wording on this site are ours. Buying a garment buys the garment — please do not reproduce the designs for sale. Wearing, photographing and posting the piece you bought is not only allowed, it is the entire point.

We stand behind what we make: if a piece is faulty, wrongly sent, or never arrives, we replace it or refund it. Beyond the price of the order itself we are not liable for indirect losses. Nothing in these terms limits liability for anything the law does not permit us to limit.

The terms that apply to your order are the ones published when you placed it. Changes are dated at the top of this page. Read alongside our privacy notice.